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How to use the ticketing system
Customer Support Helpdesk - How to use the ticketing system Clients are invited to file all requests and or applications through the Southern Mobile Helpdesk Ticketing System. Simply enter the s...
How to retrieve you login details
To retrieve your login details go to the login page and click on the link "View Ticket". Then select "Forgot Tracking Id". Enter your email address and click on submit. You wil...
Frequently asked Questions on personal loans financing
FREQUENTLY ASKED QUESTIONS <<Q. What is an unsecured personal loan?>> A. It is a loan that requires no security. This means that you don't need to pledge any of your assets, such as ...
General processing stages
GENERAL PROCESSING STAGES FOR INTERNET CLIENTS 1. Simply follow the links on our website to our quick online application form. Complete the quick and easy online application form and click on submi...
About Us
The Southern Mobile Team Although Southern Mobile was only registered in 2004 as Southern Mobile Network Solutions cc [previously Zealous Software Solutions] the management team has combined experi...
Administration Fees
ADMINISTRATION FEES. [Good Practice Policy] Southern Mobile does not charge any administration fees. Our website service is free of charge to you the client. Even if your application is decl...
Confidentiality
Question: Why do I have to complete an online application form and will my information be kept confidential? Answer: The application form is so devised as to promote efficient, fast and effective s...
Managing your cellphone budget in tough times
Managing your Cellphone Budget. Consumers and small businesses should consider investing in mobile technologies that can help them to be more productive and efficient as a strategy for dealing with...
Client Feedback
CLIENT FEEDBACK INTRODUCTION Southern Mobile Network Services cc [Owners of Mobile4u, Southern Mobile and various Nashua Mobile Franchise] is doing its utmost to provide service delivery of th...
Guarantees
Question: Do I get any warrantees / guarantees? Answer: I all instances the warrantees and guarantees of the manufacturers apply. You are most welcome to request a copy of same before any purchase...
We serve throughout South Africa
Question: Are you capable to render services throughout South Africa? Answer: We serve and deliver wherever you are in South Africa. We make use of service providers that are well spread throughout...
Monitor progress on applications
Question: Can I monitor the progress on my application? Answer: Applications are allocated a unique code. All you need is an internet connection and you will be able to monitor the progress online....
Agents, Subagents - Processing Rules
Agents, Subagents - Processing Rules for Cell Phone, Laptop and Modem Contracts A. PROCESSING PROCEDURES FOR AGENTS [Any reference to Agent(s) includes Subagent(s) / Marketers / Lead Providers. S...
Am I doing business with a reputable company
Question: Am I doing business with a reputable company? Answer: Yes you are. In fact we are the preferred service and product provider of many South Africans. You will find detailed information on...
Finance is available on all our products
Finance is available on all our products. We are proud to stay that Southern Money is part of our business enterprise. Simply choose the product you want to purchase and ask your sales person to assis...
Help Codes For Clients
Dear Valued Customer! Some valued information pertaining to our services and important numbers are posted below.<<Important Network Numbers>> Vodacom Customer Care: 082 111 Vodacom Dir...
 

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