CELL PHONE INSURANCE
If your cell phone is a valuable assets to you, then surely the right thing to do is to insure it!
Who may insure their cell phones: Any prepaid
or contract customer receiving, purchasing or collecting an upgrade mobile
device may insure their device.
Cover
The cellphone
insurance policy offers the following cover:
- Loss
or theft (loss from public places is covered).
- Accidental damage.
- Liquid damage.
Exclusions
- Theft from vehicles, unless the vehicle is stolen or
hijacked or the cellphone is forcibly removed
from the car whilst the driver is present. Theft from unattended vehicles is
not covered unless the mobile device is locked in the cubbyhole or
boot and forcible entry can be proven.
- Loss
of use (the insurers will not be liable for used airtime).
- Unlawful
use (the phone may not be lent to other users).
- Accessories and car-kits.
- SIM-cards
or connection costs, unless the SIM-card was lost or damaged with the
handset and optional SIM cover was selected.
- Wear and tear, gradual deterioration, superficial
damage to casings, aerials or keypads.
- Loss
or damage to batteries and chargers unless stolen or damaged together with
the cellphone.
- Negligence.
Conditions
- Only
the cellphone in the schedule, used together
with the cellphone number listed in the schedule
that forms part of the application document, is covered. Pinnacle
Marketing must be faxed the new details if changed, prior to a
claim.
- 24
Hour Mobility allows you to insure two numbers with your handset and does
not limit you to one number.
- All
changes must be sent through to Pinnacle Marketing; this can either be
done via fax, email or telephonically.
- Failure
to pay premiums will result in cover being suspended
without notice.
- Confirmation
of collection must be faxed with the schedule.
This can be the contract, C.P.D. or an invoice.
- Insurance
must be taken on the same day as collection of
the mobile device or within 14 days of collection.
- No
second-hand phones can be insured on this policy.
- It
is your duty to notify us in writing if the value of the mobile device
exceeds or decreases the limit of indemnity selected when insuring the cellphone or if any other changes have
been made to the original agreement.
What
you pay in the event of a claim
Each time
you have a valid claim under this policy, you agree to pay a first amount due,
which is;
In the
event of a TOTAL LOSS
(in other words lost, stolen or beyond economical repair);
- 10 %
of claim, minimum R300.00.
- If
a claim occurs within 30 days of inception of the policy an additional
R350.00 is payable.
- 2nd
Loss within 12 months: will be increased to 10% of claim, minimum R750.00.
- 3rd
Loss within 12 months: will be increased to 10 % of claim, minimum
R1000.00.
If the
phone is REPAIRABLE;
- R150.00
is payable.
- If
you have a 2nd loss within 12 months this amount
increases to R300.00.
and remains R300.00 for all other losses thereafter. - When
a period of 12 months from date of last claim has elapsed the first amount
payable structure will be reset.
- Repairable
damage: Should such costs exceed 50% of the value of the cellphone, it will be replaced.
Premium
and limits of indemnity
Limit of Indemnity |
Nett
Premium |
Admin
Fee |
Total
|
R0 to
R1000 |
R20.00 |
R8.00 |
R28.00 |
R1001-R2000 |
R30.00 |
R8.00 |
R38.00 |
R2001-R3000 |
R46.00 |
R8.00 |
R54.00 |
R3001-R4000 |
R56.00 |
R8.00 |
R64.00 |
R4001-R5000 |
R66.00 |
R8.00 |
R74.00 |
R5001+Additional
|
+ R1 per
additional R100 of limit of indemnity |
Premium
collection
- Premium
collection will be by monthly debit order, collected by the nominated
underwriting managers.
- You
are able to select your preferred debit date.
- Premiums
are collected in advance and failure to pay a
premium will result in suspension of cover without notice, although a
recovery process will still operate in an attempt to recover outstanding
premiums and reinstate cover.
- Pro-rata
premiums will also be collected in the first
debit and this will be calculated according to the number of days on
cover. This is a separate debit and has
nothing to do with your cellular provider's contract.
- It
is your responsibility to make sure that your premium payments are up to
date and under no circumstance is it the retailer's or the insurer's
responsibility.
- Please
check that premiums are being debited from your
account.
Cancellation
- By the insurer - 30 days' notice in writing.
- By the customer - 30 days' notice in writing.
Change
of Details
By the
customer - if any changes need to be made to the policy such as;
- Banking
details
- Change
of debit date
- Change
of user
- Upgrade
of handset - change of IMEI number
- Change
of cellphone number/s
- Change
of postal address
APPLICATION FORM [needs to be completed and submitted.]